1. Overview
This website is operated by Bantter. Throughout the site, the terms “we”, “us” and “our” refer to Bantter. By using our site and purchasing products from us, you agree to be bound by the following terms and conditions. Please read these terms of service carefully before placing any order. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without our express written permission.
3. Products and Pricing
All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, services, information, or other material purchased will meet your expectations. Prices for our products are quoted in United States dollars (USD) and include all applicable taxes for orders shipped within the United States.
4. Orders and Accuracy
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price, or fraud suspicion. You agree to provide current, complete, and accurate purchase and account information for all orders. We will contact you via the email or phone number provided if there are issues with your order. It is your responsibility to update your account and other information promptly.
5. Shipping and Delivery
We ship to addresses within the contiguous United States only. All orders are processed and shipped within 1 to 2 business days (monday through friday, excluding public holidays). After dispatch, delivery typically takes 3 to 5 business days. We offer free standard shipping on all orders with no minimum purchase required. We primarily use carriers such as usps, ups, or fedex, and the carrier will be determined based on your location and package size. A tracking number will be provided via email once your order has been shipped.
6. Returns and Refunds
You have 30 calendar days from the date of receipt to request a return. To be eligible, your item must be unused, in its original packaging, and returned due to a quality issue or our error. To initiate a return, you must contact us at info@bantter.it.com to obtain a return authorization. We provide free return shipping and do not charge any restocking fee. Once we receive and inspect your return, we will process your refund within 1 to 2 business days. The refund will be issued to your original payment method, and please allow an additional 7 to 10 business days for the refund to appear on your statement.
7. Payment Methods
We accept payments via visa, mastercard, and paypal. By placing an order, you represent and warrant that you are authorized to use the designated payment method. All transactions are processed through a secure payment gateway with 256-bit ssl encryption. We do not store your full credit card details on our servers.
8. User Comments and Feedback
If you submit comments, ideas, or other materials to us, you agree that we may, at any time, edit, copy, publish, distribute, and use such comments in any medium. We are under no obligation to maintain any comments in confidence or to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, or otherwise objectionable.
9. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you. In no case shall our liability exceed the price you paid for the product that is the subject of the claim.
10. Governing Law
These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the state of georgia, united states. Any legal action or proceeding arising out of or relating to these terms shall be brought exclusively in the federal or state courts located in gwinnett county, georgia.
11. Contact Information
Questions about the terms of service should be sent to us at info@bantter.it.com. You may also reach us by phone at +1 (706) 248-1048 during our service hours: monday through friday, 9:00 am to 6:00 pm eastern time. Our business address is 2561 dean way, lawrenceville, ga 30044, united states.
12. Changes to Terms
We reserve the right to update, change, or replace any part of these terms of service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.